1. How long are shipping times?

As we work directly with our own air express shipping partners, we will guarantee the product is shipped as soon as possible. Your products will ship within one to five days of your order, it takes in total 15 to 26 days for the items to arrive. Sometimes it will arrive less than 15 days. Each product may be slightly different depends on the destination countries. 

2. What's your return policy

We offer 14 days guaranteed money back program. You can contact us regarding to the issue and refund.  

3. Can I cancel my order?

Cancellations are possible if you do not receive your package within the time frame specified for each individual product. Sometimes orders get sent out before we can process the cancellation. 

4. What happens if I receive the wrong item?

If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply contact us, and we’ll give you a refund. You won’t be asked to ship the product back to us.

5. Do you offer exchanges?

We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just contact us and we’ll get you a new one.